Privacy Policy

We may update this Privacy Policy when our business practices, website features, or legal requirements change. Any revised version will be published on this page along with an updated revision date.

We encourage you to review this page periodically.

The information we collect depends on how you interact with Akura. It may include the following categories:

• Contact details: name, email address, phone number, and delivery address that you provide.
• Order information: products ordered, sizes, colours, quantities, delivery details, and transaction or payment status where available to us.
• Account information: information associated with an account if account registration or sign-in features are enabled.
• Customer support information: details and messages you send to us when requesting help.
• Technical information: certain information about your browser, device, connection, or website activity may be processed by our hosting or security infrastructure.

Please provide only the information necessary to use the relevant website feature or complete your request.

Depending on the features you use, we may process your information to:

• Process and manage orders and delivery details.
• Communicate with you about purchases or support requests.
• Maintain website functionality and product information.
• Help protect the website against fraud, misuse, and unauthorised access.
• Maintain business records and meet applicable legal obligations.
• Improve the website and customer experience where appropriate.

We will handle personal information for legitimate purposes and in accordance with applicable law.

Akura's website is built using Next.js and uses Supabase for backend services. Depending on the features enabled, information you submit may be processed or stored in Supabase databases or related services.

Where authentication features are enabled, Supabase may also process information required to manage sign-in and account security.

We aim to limit access to personal information to authorised systems and people who need it for legitimate business purposes.

Our website or its hosting and supporting services may use cookies or similar technologies where necessary for functionality, security, or remembering preferences.

The technologies actually used depend on the features enabled on the website. We do not represent that every category of analytics or advertising tracker is in use.

You can manage cookies through your browser settings. Blocking certain cookies may affect some website features.

We do not disclose personal information indiscriminately. Information may be shared when reasonably necessary for operating the store or fulfilling your request, including with:

• Technology providers: services that host, secure, or support the website and its database.
• Delivery partners: where needed to deliver an order.
• Payment providers: if an external payment service is used to process a transaction.
• Professional or legal authorities: where disclosure is required by law or necessary to protect legal rights.

Third-party providers may process information under their own terms and privacy policies. The providers involved depend on the services actually used for your transaction.

Our website may contain links to external websites or services. These websites are operated independently and may have their own privacy policies and practices.

We encourage you to review the privacy policy of any external website before sharing personal information. Akura is not responsible for the privacy practices of third-party websites outside our control.

We take reasonable measures to help protect personal information against unauthorised access, loss, misuse, or alteration.

However, no website, storage system, or internet transmission can be guaranteed to be completely secure. Please avoid sending passwords or sensitive financial information through ordinary email or other insecure communication channels.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including order management, customer support, record keeping, resolving disputes, and meeting legal obligations.

The retention period depends on the type of information and the circumstances. Information may be deleted or anonymised when it is no longer required, subject to applicable law.

Subject to applicable law, you may be able to request access to personal information we hold about you, ask for inaccurate information to be corrected, or request deletion where appropriate.

You may also raise concerns about how your information is handled. We may need to verify your identity before responding to a request.

Some information may need to be retained where required by law or for legitimate record-keeping purposes.

Our website is not intended to encourage children to provide personal information without appropriate authorisation. If you believe a child has submitted personal information inappropriately, please contact us so we can review the matter and take appropriate action in accordance with applicable law.

If you have a question, concern, or request relating to your personal information, please contact us using the details below. We will review your request and respond in accordance with applicable requirements.

For privacy questions, access requests, correction requests, or other concerns, contact:

Akura Customer Support

Email: arunayanar1997@gmail.com